HPC Robotics Systems, LLC provides maintenance for the following equipment:
- IBM LTO Drives
- HP LTO Drives
- T10K Drives
- StorageTek Drives
- Sun Disk Drives
The following Maintenance Agreement options are offered by HPC Robotics Systems, LLC:
- Maintenance with on-site engineer with 24/7 service for parts, code, firmware, and repairs.
- Maintenance with a 4-hour response time 24/7 which includes parts, code, firmware and repairs.
- Maintenance with 24/7 service contract only (parts are not included).
- Maintenance on an on-call basis will be charged a 2-hour minimum of $200 an hour plus expenses. Parts are not included with this rate but can be ordered at your expense.
Installations, de-installations, and relocations will not be included in the Maintenance Agreement but are offered at additional rates.