Welcome

Welcome to HPC Robotic Systems, LLC.  We provide expertise in robotic tape backups and/or archive systems configurations and services, repairs, designs, installations and relocations.  We offer maintenance and consulting services for all StorageTek, Sun Micro Systems, and Oracle equipment.

HPC ROBOTIC SYSTEMS, LLC MAINTENANCE AGREEMENT OPTIONS

HPC Robotics Systems, LLC provides maintenance for the following equipment:

  1. SL8500
  2. SL3000
  3. SL500
  4. IBM LTO Drives
  5. HP LTO Drives
  6. T10K Drives
  7. StorageTek Drives
  8. Sun Disk Drives

The following Maintenance Agreement options are offered by HPC Robotics Systems, LLC:

  1.  Maintenance with on-site engineer with 24/7 service for parts, code, firmware, and repairs.
  2. Maintenance with a 4-hour response time 24/7 which includes parts, code, firmware and repairs.
  3. Maintenance with 24/7 service contract only (parts are not included).
  4. Maintenance on an on-call basis will be charged a 2-hour minimum of $200 an hour plus expenses.  Parts are not included with this rate but can be ordered at your expense.

Installations, de-installations, and relocations will not be included in the Maintenance Agreement but are offered at additional rates.

 

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